This was kept open through the February feature release for reference purposes. It is now resolved.
Posted Feb 25, 2026 - 18:58 CST
Monitoring
Due to late deliveries from agencies, multiple 360 Encompass and CRS "Service Pack 1" (SP1) releases are expected throughout the month of January.
In order to minimize scheduled maintenance windows for Solventum-managed deployments, only the last of the SP1 releases will be applied generally to all sites.
This incident affected: US Central (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), Non-production - Coding in the cloud (CITC), PRODUCTION (B) - 360 Encompass, Non-production (B) - 360 Encompass), US Pacific (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), Non-production - Coding in the cloud (CITC), PRODUCTION (B) - 360 Encompass, Non-production (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass, Non-production (C) - 360 Encompass), US Mountain (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), Non-production - Coding in the cloud (CITC), Non-production (B) - 360 Encompass, PRODUCTION (B) - 360 Encompass), and US East (Non-production (A) - 360 Encompass, PRODUCTION (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), Non-production - Coding in the cloud (CITC), Non-production (B) - 360 Encompass, PRODUCTION (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass, Non-production (C) - 360 Encompass).