All Systems Operational

Uptime over the past 90 days. View historical uptime.
US East Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
US Mountain Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
US Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
3M Community Cloud Services Operational
90 days ago
100.0 % uptime
Today
Outpatient NLP Operational
90 days ago
100.0 % uptime
Today
Inpatient NLP Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Edit Engine Operational
90 days ago
100.0 % uptime
Today
SSR Operational
90 days ago
100.0 % uptime
Today
WSS Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[ALL REGIONS] No scheduled production maintenance Mar 26, 2025 17:00-22:00 CDT

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Posted on Mar 04, 2025 - 14:58 CST

EASTERN - non-production upgrade to 25.2.20.0 (R25 APR GEN) Mar 27, 2025 09:00-11:00 CDT

Non-production environments will be upgraded to release 25.2.20.0 (R25 APR GEN) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Mar 04, 2025 - 15:03 CST

CENTRAL - non-production upgrade to 25.2.20.0 (R25 APR GEN) Mar 27, 2025 10:00-12:00 CDT

Non-production environments will be upgraded to release 25.2.20.0 (R25 APR GEN) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Mar 04, 2025 - 15:03 CST

MOUNTAIN - non-production upgrade to 25.2.20.0 (R25 APR GEN) Mar 27, 2025 11:00-13:00 CDT

Non-production environments will be upgraded to release 25.2.20.0 (R25 APR GEN) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Mar 04, 2025 - 15:04 CST

PACIFIC - non-production upgrade to 25.2.20.0 (R25 APR GEN) Mar 27, 2025 12:00-14:00 CDT

Non-production environments will be upgraded to release 25.2.20.0 (R25 APR GEN) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Mar 04, 2025 - 15:04 CST
Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
PACIFIC - production OS patching
Completed - The scheduled maintenance has been completed.
Mar 19, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Mar 4, 15:02 CST
MOUNTAIN - production OS patching
Completed - The scheduled maintenance has been completed.
Mar 19, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Mar 4, 15:02 CST
CENTRAL - production OS patching
Completed - The scheduled maintenance has been completed.
Mar 19, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Mar 4, 15:01 CST
EASTERN - production OS patching
Completed - The scheduled maintenance has been completed.
Mar 19, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 17:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Mar 4, 15:01 CST
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
PACIFIC - non-production OS patching
Completed - The scheduled maintenance has been completed.
Mar 13, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 12:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.
Mar 4, 15:00 CST
MOUNTAIN - non-production OS patching
Completed - The scheduled maintenance has been completed.
Mar 13, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 11:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.
Mar 4, 15:00 CST
CENTRAL - non-production OS patching
Completed - The scheduled maintenance has been completed.
Mar 13, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.
Mar 4, 14:59 CST
EASTERN - non-production upgrade OS patching.
Completed - The scheduled maintenance has been completed.
Mar 13, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 09:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.
Mar 4, 14:59 CST
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
360 Encompass CDI Evidence tab: "Associated Evidence cannot be displayed" errors affecting some sites
Resolved - This incident is resolved. The root cause was determined to be defaulting behavior when an application configuration URL was left blank. Setting the URL resolves the issue. Work with your application administrator to apply the URL: the resolution is immediate and requires no down time to apply.
Mar 10, 12:54 CDT
Identified - Root cause has been determined. Workarounds for this issue have also been identified. A general resolution is under development.
Mar 10, 11:12 CDT
Investigating - Following the application of the 25.2.10.0 release on Wednesday, 2025-03-07, some sites reported that CDI Evidence Sheets failed to return results.

Instead, they show an error message: "Associated Evidence cannot be displayed errors affecting some sites".

This issue does NOT affect all sites and, in some cases, has been resolved by restarting the 360 Encompass system (i.e. SWARI reboot).

The root cause and scope of the issue are not well understood at this time, however, so no formal KPI exists.

This incident will be updated as more information becomes available.
Mar 7, 20:41 CST
Federated authentication issues affecting Solventum-managed identities
Resolved - The scope/impact of this issue was limited to end-users of the text MFA feature of Solventum Foundation Services identity management. The issue has been resolved.
Mar 10, 11:12 CDT
Investigating - The Solventum foundation services team is investigating an issue where end-users who use Solventum-managed identities (sometimes called "password users") are unable to sign into managed systems (CRSitc, 360Etic).
Mar 10, 09:39 CDT
Mar 9, 2025

No incidents reported.

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