All Systems Operational

Uptime over the past 90 days. View historical uptime.
US East Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Mountain Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
3M Community Cloud Services Operational
90 days ago
100.0 % uptime
Today
Outpatient NLP Operational
90 days ago
100.0 % uptime
Today
Inpatient NLP Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Edit Engine Operational
90 days ago
100.0 % uptime
Today
SSR Operational
90 days ago
100.0 % uptime
Today
WSS Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EASTERN (A) - production upgrade to 25.2.40.0 (R25 APR SP2) + OS Patching May 21, 2025 17:00-20:00 CDT

Production environments will be upgraded to 25.2.40.0 (R25 APR SP2) of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 30, 2025 - 18:43 CDT

CENTRAL (A) - production upgrade to 25.2.40.0 (R25 APR SP2) + OS Patching May 21, 2025 18:00-21:00 CDT

Production environments will be upgraded to 25.2.40.0 (R25 APR SP2) + OS Patching of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 30, 2025 - 18:44 CDT

MOUNTAIN (A) - production upgrade to 25.2.40.0 (R25 APR SP2) + OS patching May 21, 2025 19:00-22:00 CDT

Production environments will be upgraded to 25.2.40.0 (R25 APR SP2) of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 30, 2025 - 18:45 CDT

PACIFIC (A) - production upgrade to 25.2.40.0 (R25 APR SP2) + OS patching May 21, 2025 20:00-23:00 CDT

Production environments will be upgraded to 25.2.40.0 (R25 APR SP2) of the 3M™ 32025-04-3060 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 30, 2025 - 18:46 CDT

EASTERN (B) - PRODUCTION upgrade to 25.2.40.0 (R25 APR SP2) + OS patching May 21, 2025 22:00 - May 22, 2025 01:00 CDT

Production 360 Encompass in the cloud environments will be upgraded to 25.2.40.0 (R25 APR SP2) of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 30, 2025 - 18:46 CDT

CENTRAL (B) - PRODUCTION upgrade to 25.2.40.0 (R25 APR SP2) + OS patching May 21, 2025 23:00 - May 22, 2025 02:00 CDT

Production 360 Encompass in the cloud environments will be upgraded to 25.2.40.0 (R25 APR SP2) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 30, 2025 - 18:47 CDT

MOUNTAIN (B) - production upgrade to 25.2.40.0 (R25 APR SP2) + OS patching May 22, 2025 00:00-03:00 CDT

Production 360 Encompass in the cloud environments will be upgraded to 25.2.40.0 (R25 APR SP2) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 30, 2025 - 18:48 CDT

PACIFIC (B) - production upgrade to 25.2.40.0 (R25 APR SP2) + OS patching May 22, 2025 01:00-04:00 CDT

Production 360 Encompass in the cloud environments will be upgraded to 25.2.40.0 (R25 APR SP2) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 30, 2025 - 18:48 CDT

[ALL REGIONS] No scheduled production maintenance May 28, 2025 17:00 - May 29, 2025 02:00 CDT

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Posted on Apr 30, 2025 - 19:06 CDT

EASTERN (B) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 05:00-08:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.5.10.0 (May Feature) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:04 CDT

CENTRAL (B) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 06:00-09:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.5.10.0 (May Feature) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:04 CDT

MOUNTAIN (B) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 07:00-10:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.5.10.0 (May Feature) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:04 CDT

PACIFIC (B) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 08:00-11:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.5.10.0 (May Feature) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:05 CDT

EASTERN (A) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 09:00-12:00 CDT

Non-production environments will be upgraded to release 25.5.10.0 (May Feature) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:07 CDT

CENTRAL (A) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 10:00-13:00 CDT

Non-production environments will be upgraded to release 25.5.10.0 (May Feature) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:08 CDT

MOUNTAIN (A) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 11:00-14:00 CDT

Non-production environments will be upgraded to release 25.5.10.0 (May Feature) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:09 CDT

PACIFIC (A) - non-production upgrade to 25.5.10.0 (May Feature) May 29, 2025 12:00-15:00 CDT

Non-production environments will be upgraded to release 25.5.10.0 (May Feature) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 30, 2025 - 19:10 CDT
May 17, 2025
Network maintenance
Completed - The scheduled maintenance has been completed.
May 17, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 CDT
Scheduled - General Solventum network maintenance will occur between 00:00 and 04:00 EDT on 2025-05-17.

The maintenance is not expected to affect end-users directly but touches upon network egress and may temporarily impact the correct functioning of some application services (e.g. auto-suggested, Edit Engine, etc.).

Please report issues using the Solventum support website, https://solventumhis.servicenowservices.com/
May 16, 17:02 CDT
May 16, 2025
May 15, 2025
PACIFIC (A) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:00 CDT
Scheduled - Non-production environments will be upgraded to release 25.2.40.0 (R25 APR SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 14:00 CDT
MOUNTAIN (A) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 11:01 CDT
Scheduled - Non-production environments will be upgraded to release 25.02.40.0 (R25 APR SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 13:53 CDT
CENTRAL (A) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 CDT
Scheduled - Non-production environments will be upgraded to release 25.02.40.0 (R25 APR SP2) of the Solventum™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 13:52 CDT
EASTERN (A) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:00 CDT
Scheduled - Non-production environments will be upgraded to release 25.02.40.0 (R25 APR SP2) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 13:51 CDT
PACIFIC (B) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.40.0 (R25 APR SP2) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 14:05 CDT
MOUNTAIN (B) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.40.0 (R25 APR SP2) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 14:04 CDT
CENTRAL (B) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 06:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.40.0 (R25 APR SP2) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 14:04 CDT
EASTERN (B) - non-production upgrade to 25.2.40.0 (R25 APR SP2)
Completed - The scheduled maintenance has been completed.
May 15, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.40.0 (R25 APR SP2) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 29, 14:03 CDT
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
PACIFIC (A) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 12:00 CDT
Scheduled - Non-production systems, including legacy CRS, CITC, and 360 Encompass in the cloud environments in the A group will be unavailable during OS patching.
Apr 29, 13:49 CDT
MOUNTAIN (A) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 11:00 CDT
Scheduled - Non-production systems, including legacy CRS, CITC, and 360 Encompass in the cloud environments in the A group will be unavailable during OS patching.
Apr 29, 13:49 CDT
CENTRAL (A) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 10:00 CDT
Scheduled - Non-production systems, including legacy CRS, CITC, and 360 Encompass in the cloud environments in the A group will be unavailable during OS patching.
Apr 29, 13:47 CDT
EASTERN (A) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 09:00 CDT
Scheduled - Non-production systems, including legacy CRS, CITC, and 360 Encompass in the cloud environments in the A group will be unavailable during OS patching.
Apr 29, 13:37 CDT
PACIFIC (B) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be unavailable during OS patching.
Apr 29, 13:31 CDT
MOUNTAIN (B) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 07:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be unavailable during OS patching.
Apr 29, 13:30 CDT
CENTRAL (B) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 06:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be unavailable during OS patching.
Apr 29, 13:29 CDT
EASTERN (B) - non-production OS patching
Completed - The scheduled maintenance has been completed.
May 8, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 05:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be unavailable during OS patching.
May 8, 05:00 CDT
[ALL REGIONS] No scheduled production maintenance
Completed - The scheduled maintenance has been completed.
May 8, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 CDT
Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Apr 30, 18:41 CDT
May 7, 2025
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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