April 2026 change to scheduled maintenance for non-production 360 Encompass in the cloud deployments

Incident Report for Solventum managed services operations status

Monitoring

Starting in April 2026, OS patching will be performed on non-production 360 Encompass in the cloud (360Eitc) deployments on the afternoon of the second Tuesday of every month.

This change does not require any action from end-users or administrative stakeholders.

See KB0013439 for additional information https://solventumhis.servicenowservices.com/kb/en/april-2026-change-to-scheduled-maintenance-for-non-production-360-encompass?id=kb_article_view&sysparm_article=KB0013439

Posted Apr 02, 2026 - 10:26 CDT

This incident affects: US Central (Non-production (A) - 360 Encompass, Non-production (B) - 360 Encompass, Non-production (C) - 360 Encompass), US Pacific (Non-production (A) - 360 Encompass, Non-production (B) - 360 Encompass, Non-production (C) - 360 Encompass), US East (Non-production (A) - 360 Encompass, Non-production (B) - 360 Encompass, Non-production (C) - 360 Encompass), and US Mountain (Non-production (A) - 360 Encompass, Non-production (B) - 360 Encompass, Non-production (C) - 360 Encompass).