Intermittent sign-in failures affected end-users of various products for approximately half an hour beginning around 14:30 Eastern.
The issue appears to have been resolved by 15:00, but some lingering issues may occur.
Teams are monitoring.
Posted Jun 16, 2026 - 16:29 CDT
Investigating
Beginning around 14:30 Eastern, automated application monitoring began to report login failures at a high right.
On-call teams are investigating.
Posted Jun 16, 2026 - 13:55 CDT
This incident affected: US Central (PRODUCTION (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), PRODUCTION (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass), US Pacific (PRODUCTION (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), PRODUCTION (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass), US Mountain (PRODUCTION (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), PRODUCTION (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass), and US East (PRODUCTION (A) - 360 Encompass, PRODUCTION - Coding in the cloud (CITC), PRODUCTION (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass).