SSL configurations preventing query delivery for 360 Encompass MD

Identified

360 Encompass systems deployed on Windows Server 2022 may experience issues in the 25.11 release of 360 Encompass with query delivery.

Solventum-managed deployments of 360 Encompass will be adjusted during the 2025-12-17 scheduled maintenance window to prevent disruptions to query delivery.
Posted Dec 17, 2025 - 13:26 CST
This incident affects: US Central (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, PRODUCTION (B) - 360 Encompass, Non-production (B) - 360 Encompass), US Pacific (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, PRODUCTION (B) - 360 Encompass, Non-production (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass, Non-production (C) - 360 Encompass), US Mountain (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, Non-production (B) - 360 Encompass, PRODUCTION (B) - 360 Encompass), and US East (Non-production (A) - 360 Encompass, PRODUCTION (A) - 360 Encompass, Non-production (B) - 360 Encompass, PRODUCTION (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass, Non-production (C) - 360 Encompass).