SSL configurations preventing query delivery for 360 Encompass MD

Resolved

This incident has been resolved.
Posted Jan 06, 2026 - 14:17 CST

Identified

360 Encompass systems deployed on Windows Server 2022 may experience issues in the 25.11 release of 360 Encompass with query delivery.

Solventum-managed deployments of 360 Encompass will be adjusted during the 2025-12-17 scheduled maintenance window to prevent disruptions to query delivery.
Posted Dec 17, 2025 - 13:26 CST
This incident affected: US Central (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, PRODUCTION (B) - 360 Encompass, Non-production (B) - 360 Encompass), US Pacific (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, PRODUCTION (B) - 360 Encompass, Non-production (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass, Non-production (C) - 360 Encompass), US Mountain (PRODUCTION (A) - 360 Encompass, Non-production (A) - 360 Encompass, Non-production (B) - 360 Encompass, PRODUCTION (B) - 360 Encompass), and US East (Non-production (A) - 360 Encompass, PRODUCTION (A) - 360 Encompass, Non-production (B) - 360 Encompass, PRODUCTION (B) - 360 Encompass, PRODUCTION (C) - 360 Encompass, Non-production (C) - 360 Encompass).