Solventum managed services operations status Status

May 25, 2026

No incidents reported today.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 04:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
May 18, 09:07 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 09:04 CDT

PACIFIC (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:02 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:26 CDT

MOUNTAIN (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 03:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:26 CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 09:01 CDT

CENTRAL (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 02:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:25 CDT

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 09:00 CDT

EASTERN (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 01:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:20 CDT

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 01:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 08:58 CDT

May 20, 2026

PACIFIC (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 23:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:19 CDT

MOUNTAIN (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:18 CDT

CENTRAL (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:18 CDT

EASTERN (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:17 CDT

PACIFIC (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 19:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 16:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:16 CDT

MOUNTAIN (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 18:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 15:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:16 CDT

CENTRAL (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 17:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 14:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:15 CDT

EASTERN (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 16:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:15 CDT

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

PACIFIC (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 15:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 12:02 CDT

MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 14:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 11:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 12:01 CDT

CENRTAL (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 13:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 10:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 12:00 CDT

EASTERN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 12:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:01 CDT

Update - We will be undergoing scheduled maintenance during this time.
May 12, 12:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 11:58 CDT

PACIFIC (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 13:51 CDT

Mountain (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 09:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 07:01 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 13:50 CDT

CENTRAL (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 13:48 CDT

EASTERN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 14, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 05:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 12, 13:44 CDT

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

Scheduled Maintenance

EASTERN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `09:00`-`12:00` CDT

CENTRAL (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `10:00`-`13:00` CDT

MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `11:00`-`14:00` CDT

PACIFIC (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `12:00`-`15:00` CDT

Past Incidents

Related

Scheduled Maintenance

EASTERN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May 28, 2026 09:00-12:00 CDT

CENTRAL (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May 28, 2026 10:00-13:00 CDT

MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May 28, 2026 11:00-14:00 CDT

PACIFIC (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May 28, 2026 12:00-15:00 CDT

Past Incidents

EASTERN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `09:00`-`12:00` CDT

CENTRAL (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `10:00`-`13:00` CDT

MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `11:00`-`14:00` CDT

PACIFIC (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release) May `28`, `2026` `12:00`-`15:00` CDT