25.2.30.2 of the 360 Encompass System will be applied to production sites this week
Monitoring - The 25.2.30.1 release of 360 Encompass has been removed and replaced by 25.2.30.2. This new "dot two" release will be applied to managed production systems on 2025-04-23 during scheduled production maintenance windows (in both maintenance blocks).

For more information, please see KB0012588: https://solventumhis.servicenowservices.com/kb/en?id=kb_article_view&sysparm_article=KB0012588
Apr 22, 2025 - 08:14 CDT
Uptime over the past 90 days. View historical uptime.
US East Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Mountain Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
3M Community Cloud Services Operational
90 days ago
100.0 % uptime
Today
Outpatient NLP Operational
90 days ago
100.0 % uptime
Today
Inpatient NLP Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Edit Engine Operational
90 days ago
100.0 % uptime
Today
SSR Operational
90 days ago
100.0 % uptime
Today
WSS Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[ALL REGIONS] No scheduled production maintenance Apr 30, 2025 17:00-22:00 CDT

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Posted on Mar 25, 2025 - 09:20 CDT
Apr 25, 2025

No incidents reported today.

Apr 24, 2025
PACIFIC (B) - production upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 24, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 9, 17:21 CDT
MOUNTAIN (B) - production upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 24, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 00:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 9, 17:20 CDT
CENTRAL (B) - PRODUCTION upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 24, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 9, 17:20 CDT
EASTERN (B) - PRODUCTION upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 24, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 9, 17:19 CDT
Apr 23, 2025
PACIFIC (A) - production upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 23, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 CDT
Scheduled - Production environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 9, 17:14 CDT
MOUNTAIN (A) - production upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 23, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 CDT
Scheduled - Production environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 9, 17:13 CDT
CENTRAL (A) - production upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 23, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 CDT
Scheduled - Production environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 9, 17:12 CDT
EASTERN (A) - production upgrade to 25.2.30.2 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 23, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 17:00 CDT
Scheduled - Production environments will be upgraded to 25.2.30.1 (R25 APR SP1) of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 9, 17:12 CDT
Apr 22, 2025
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
PACIFIC (A) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:00 CDT
Scheduled - Non-production environments will be upgraded to release 25.2.30.0 (R25 APR SP1) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 16:54 CDT
MOUNTAIN (A) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 11:00 CDT
Scheduled - Non-production environments will be upgraded to release 25.2.30.0 (R25 APR SP1) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 16:54 CDT
CENTRAL (A) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:00 CDT
Scheduled - Non-production environments will be upgraded to release 25.2.30.0 (R25 APR SP1) of the Solventum™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 16:53 CDT
EASTERN (A) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 CDT
Scheduled - Non-production environments will be upgraded to release 25.02.30.0 (R25 APR SP1) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 16:53 CDT
PACIFIC (B) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 08:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.30.1 (R25 APR SP1) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 17:08 CDT
MOUNTAIN (B) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.30.1 (R25 APR SP1) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 17:07 CDT
CENTRAL (B) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.30.1 (R25 APR SP1) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 17:04 CDT
EASTERN (B) - non-production upgrade to 25.2.30.1 (R25 APR SP1)
Completed - The scheduled maintenance has been completed.
Apr 17, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.2.30.1 (R25 APR SP1) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Apr 9, 17:03 CDT
PACIFIC (B) - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:01 CDT
Scheduled - Production 360 Encompass in the cloud environments will be unavailable during OS patching.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 11, 09:19 CDT
CENTRAL (B) - PRODUCTION OS patching
Completed - The scheduled maintenance has been completed.
Apr 17, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be unavailable during OS patching.
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 11, 09:15 CDT
MOUNTAIN (B) - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 17, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be unavailable during OS patching.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 11, 09:17 CDT
EASTERN (B) - PRODUCTION OS patching
Completed - The scheduled maintenance has been completed.
Apr 17, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be unavailable during OS patching.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Apr 11, 09:14 CDT
Apr 16, 2025
PACIFIC (A) - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 CDT
Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 11, 09:13 CDT
MOUNTAIN (A) - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 16, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 CDT
Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 11, 09:12 CDT
CENTRAL (A) - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 16, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 CDT
Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 11, 09:09 CDT
EASTERN (A) - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 16, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 CDT
Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Apr 11, 09:10 CDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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