All Systems Operational

US East Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Mountain Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
US Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
3M Community Cloud Services Operational
90 days ago
100.0 % uptime
Today
Outpatient NLP Operational
90 days ago
100.0 % uptime
Today
Inpatient NLP Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Edit Engine Operational
90 days ago
100.0 % uptime
Today
SSR Operational
90 days ago
100.0 % uptime
Today
WSS Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass in the cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[ALL REGIONS] No scheduled production maintenance Sep 24, 2025 17:00-22:00 CDT

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.

Posted on Aug 27, 2025 - 20:31 CDT

EASTERN (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 05:00-07:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

Posted on Aug 27, 2025 - 20:28 CDT

CENTRAL (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 06:00-08:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

Posted on Aug 27, 2025 - 20:28 CDT

MOUNTAIN (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 07:00-09:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

Posted on Aug 27, 2025 - 20:29 CDT

PACIFIC (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 08:00-10:00 CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

Posted on Aug 27, 2025 - 20:29 CDT

EASTERN (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 09:00-11:00 CDT

Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

Posted on Aug 27, 2025 - 20:33 CDT

CENTRAL (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 10:00-12:00 CDT

Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

Posted on Aug 27, 2025 - 20:35 CDT

MOUNTAIN (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 11:00-13:00 CDT

Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

Posted on Aug 27, 2025 - 20:36 CDT

PACIFIC (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 12:00-14:00 CDT

Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

Posted on Aug 27, 2025 - 20:36 CDT
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 12:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:09 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:09 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

Aug 27, 20:08 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 CDT
Scheduled - Non-production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937

Aug 27, 20:04 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 08:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937

Aug 27, 20:02 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937

Aug 27, 20:01 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 06:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937

Aug 27, 20:01 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937

Aug 27, 20:00 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.

Aug 6, 18:39 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.

Aug 6, 18:38 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 23:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.

Aug 6, 18:37 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 CDT
Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.

Aug 6, 18:37 CDT
Sep 10, 2025
Completed - The scheduled maintenance has been completed.
Sep 10, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:19 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:18 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 20:17 CDT
Scheduled - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 6, 18:36 CDT
Completed - The scheduled maintenance has been completed.
Sep 10, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 19:00 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:20 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:18 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 20:17 CDT
Scheduled - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 6, 18:36 CDT
Completed - The scheduled maintenance has been completed.
Sep 10, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 18:00 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:19 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:18 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 20:17 CDT
Scheduled - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 6, 18:34 CDT
Completed - The scheduled maintenance has been completed.
Sep 10, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:00 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:19 CDT
Update - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 27, 20:18 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 20:17 CDT
Scheduled - Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the A group.

Aug 6, 18:35 CDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.