Monitoring - Due to late deliveries from agencies, multiple 360 Encompass and CRS "Service Pack 1" (SP1) releases are expected throughout the month of January.
In order to minimize scheduled maintenance windows for Solventum-managed deployments, only the last of the SP1 releases will be applied generally to all sites.
Please refer to KB0013291 for additional information about when SP1 will be applied to managed deployments: https://solventumhis.servicenowservices.com/kb/en/january-2026-sp1-update-plan-for-managed-deployments?id=kb_article_view&sysparm_article=KB0013291
Jan 07, 2026 - 12:37 CST
In order to minimize scheduled maintenance windows for Solventum-managed deployments, only the last of the SP1 releases will be applied generally to all sites.
Please refer to KB0013291 for additional information about when SP1 will be applied to managed deployments: https://solventumhis.servicenowservices.com/kb/en/january-2026-sp1-update-plan-for-managed-deployments?id=kb_article_view&sysparm_article=KB0013291
Jan 07, 2026 - 12:37 CST
US East
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
US Central
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
PRODUCTION (B) - 360 Encompass
Operational
Non-production (B) - 360 Encompass
Operational
US Mountain
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (B) - 360 Encompass
Operational
US Pacific
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
PRODUCTION (B) - 360 Encompass
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
3M Community Cloud Services
Operational
Outpatient NLP
Operational
Inpatient NLP
Operational
OCR
Operational
Edit Engine
Operational
SSR
Operational
WSS
Operational
Asia Pacific
Operational
PRODUCTION - 360 Encompass in the cloud
Operational
Non-production - 360 Encompass in the cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[ALL REGIONS] No general production maintenance scheduled Feb 25, 2026 17:00-22:00 CST
There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your application administrator if you have any questions.
Posted on Jan 28, 2026 - 09:19 CST
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your application administrator if you have any questions.
Posted on Jan 28, 2026 - 09:19 CST