April 2026 change to scheduled maintenance for non-production 360 Encompass in the cloud deployments
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Monitoring - Starting in April 2026, OS patching will be performed on non-production 360 Encompass in the cloud (360Eitc) deployments on the afternoon of the second Tuesday of every month.
This change does not require any action from end-users or administrative stakeholders.
See KB0013439 for additional information https://solventumhis.servicenowservices.com/kb/en/april-2026-change-to-scheduled-maintenance-for-non-production-360-encompass?id=kb_article_view&sysparm_article=KB0013439
Apr 02, 2026 - 10:26 CDT
This change does not require any action from end-users or administrative stakeholders.
See KB0013439 for additional information https://solventumhis.servicenowservices.com/kb/en/april-2026-change-to-scheduled-maintenance-for-non-production-360-encompass?id=kb_article_view&sysparm_article=KB0013439
Apr 02, 2026 - 10:26 CDT
US East
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
US Central
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
PRODUCTION (B) - 360 Encompass
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
US Mountain
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
US Pacific
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
PRODUCTION (B) - 360 Encompass
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
3M Community Cloud Services
Operational
Outpatient NLP
Operational
Inpatient NLP
Operational
OCR
Operational
Edit Engine
Operational
SSR
Operational
WSS
Operational
Asia Pacific
Operational
PRODUCTION - 360 Encompass in the cloud
Operational
Non-production - 360 Encompass in the cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[ALL REGIONS] No general production maintenance scheduled Apr 8, 2026 13:00 - Apr 9, 2026 01:00 CDT
There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Apr 01, 2026 - 19:40 CDT
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Apr 01, 2026 - 19:40 CDT
EASTERN (B) - non-production upgrade to 26.2.30.0 (R26 APR SP1) Apr 9, 2026 05:00-07:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.30.0 (R26 APR SP1) of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:15 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:15 CDT
CENTRAL (B) - non-production upgrade to 26.2.30.0 (R26 APR SP1) Apr 9, 2026 06:00-08:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.30.0 (R26 APR SP1) of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:17 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:17 CDT
MOUNTAIN (B) - non-production upgrade to 26.2.30.0 (R26 APR SP1) Apr 9, 2026 07:00-09:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.30.0 (R26 APR SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:18 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:18 CDT
PACIFIC (B) - non-production upgrade to 26.2.30.0 (R26 APR SP1) Apr 9, 2026 08:00-10:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.30.0 (R26 APR SP1) of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:18 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Apr 02, 2026 - 10:18 CDT
EASTERN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 9, 2026 09:00-12:00 CDT
Non-Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:14 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:14 CDT
CENRTAL (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 9, 2026 10:00-13:00 CDT
Non-Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:14 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:14 CDT
MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 9, 2026 11:00-14:00 CDT
Non-Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:15 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:15 CDT
PACIFIC (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 9, 2026 12:00-15:00 CDT
Non-Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:17 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Apr 02, 2026 - 10:17 CDT
EASTERN (C) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS patching Apr 15, 2026 13:00-16:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 26.2.30.0 (R26 APR SP1) of the 360 Encompass System.
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:43 CDT
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:43 CDT
CENTRAL (C) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS patching Apr 15, 2026 14:00-17:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 26.2.30.0 (R26 APR SP1) of the 360 Encompass System.
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:45 CDT
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:45 CDT
MOUNTAIN (C) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS patching Apr 15, 2026 15:00-18:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 26.2.30.0 (R26 APR SP1) of the 360 Encompass System.
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:46 CDT
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:46 CDT
PACIFIC (C) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS patching Apr 15, 2026 16:00-19:00 CDT
Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) of the 360 Encompass solution.
This includes 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:46 CDT
This includes 360 Encompass in the cloud systems that belong to the C group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:46 CDT
EASTERN (A) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 15, 2026 17:00-20:00 CDT
Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 360 Encompass solution.
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:53 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:53 CDT
CENTRAL (A) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 15, 2026 18:00-20:00 CDT
Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 360 Encompass System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:53 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:53 CDT
MOUNTAIN (A) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 15, 2026 19:00-22:00 CDT
Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 360 Encompass System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:54 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:54 CDT
PACIFIC (A) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 15, 2026 20:00-23:00 CDT
Production environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the Solventum™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:54 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Apr 02, 2026 - 10:54 CDT
EASTERN (B) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 15, 2026 22:00 - Apr 16, 2026 01:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 360 Encompass System.
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:54 CDT
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:54 CDT
CENTRAL (B) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 15, 2026 23:00 - Apr 16, 2026 02:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 360 Encompass System.
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:55 CDT
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:55 CDT
MOUNTAIN (B) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 16, 2026 00:00-03:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 360 Encompass System.
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:55 CDT
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:55 CDT
PACIFIC (B) - PRODUCTION upgrade to 26.2.30.0 (R26 APR SP1) + OS Patching Apr 16, 2026 01:00-04:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 26.2.30.0 (R26 APR SP1) + OS Patching of the 360 Encompass System.
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:56 CDT
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Apr 02, 2026 - 10:56 CDT
[ALL REGIONS] No general production maintenance scheduled Apr 22, 2026 17:00-22:00 CDT
There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Apr 02, 2026 - 11:00 CDT
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Apr 02, 2026 - 11:00 CDT
[ALL REGIONS] No general production maintenance scheduled Apr 29, 2026 17:00-22:00 CDT
There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Apr 02, 2026 - 10:14 CDT
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Apr 02, 2026 - 10:14 CDT