ASDRG processing pauses
Update - For additional information, please see: https://solventumhis.servicenowservices.com/csm/en/ksi-auto-suggested-codes-not-appearing-in-the-coder-view-pane-360-encompass?id=kb_article_view&sysparm_article=KB0013683
Jun 16, 2026 - 13:59 CDT
Identified - Following the application of the 26.5.10. feature release of 360 Encompass, a number of deployments were affected by an issue where the outbound (from 360Eitc) ASDRG interface unexpectedly stops working.

Restarting services appears to temporarily resolve the issue, but not permanently. The issue can (and often does) reoccur without warning following service restart.

Solventum development is aware of the issue and developing a KSI.

In the meantime, please create a Support ticket and contact your Service Owner if you believe that your ASDRG interface from 360Eitc has stopped working.
Jun 15, 2026 - 15:57 CDT
26.5.20.0 (R26 JUL GEN) - 360Eitc early application
Monitoring - The 26.5.20.0 (R26 JUL GEN) is scheduled to be released on Thursday June 25th and applied to production 360 Encompass in the cloud (360Eitc) deployments two weeks later on Wednesday, July 8th.

Friday, July 3rd is a Solventum holiday for Support and Operations teams.

To request early application of the release on Wednesday, July 1st, please contact your 360Eitc Service Owner directly.
May 26, 2026 - 10:29 CDT
Uptime over the past 90 days. View historical uptime.
US East Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
US Mountain Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
US Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
3M Community Cloud Services Operational
90 days ago
100.0 % uptime
Today
Outpatient NLP Operational
90 days ago
100.0 % uptime
Today
Inpatient NLP Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Edit Engine Operational
90 days ago
100.0 % uptime
Today
SSR Operational
90 days ago
100.0 % uptime
Today
WSS Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass in the cloud Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass in the cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[ALL REGIONS] No general production maintenance scheduled Jun 24, 2026 17:00-22:00 CDT

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your Service Owner if you have any questions.
Posted on May 26, 2026 - 10:36 CDT

EASTERN (B) - CitC (Coding in the Cloud)NON-PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jun 25, 2026 05:00-07:00 CDT

Non-Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 12:54 CDT

CENTRAL (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jun 25, 2026 06:00-08:00 CDT

Non-Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 12:56 CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jun 25, 2026 07:00-09:00 CDT

Non-Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 12:57 CDT

PACIFIC (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jun 25, 2026 08:00-10:00 CDT

Non-Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 12:58 CDT

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jun 30, 2026 22:00 - Jul 1, 2026 00:00 CDT

Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 13:06 CDT

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jun 30, 2026 23:00 - Jul 1, 2026 01:00 CDT

Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 13:07 CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jul 1, 2026 00:00-02:00 CDT

Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 13:07 CDT

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.20.0 (R26 JUL GEN) Jul 1, 2026 01:00-03:00 CDT

Production environments will be upgraded to 26.5.20.0 (R26 JUL GEN)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 17, 2026 - 13:08 CDT
Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
PACIFIC (B) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 18, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 01:01 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:44 CDT
MOUNTAIN (B) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 18, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:43 CDT
CENTRAL (B) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 18, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:42 CDT
EASTERN (B) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 18, 00:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 16, 14:41 CDT
Jun 17, 2026
PACIFIC (C) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:41 CDT
MOUNTAIN (A) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:39 CDT
CENTRAL (A) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:37 CDT
EASTERN (A) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 17:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:36 CDT
PACIFIC (C) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 16:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:34 CDT
MOUNTAIN (C) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 17:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 15:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:31 CDT
CENTRAL (C) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 16:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 14:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:30 CDT
EASTERN (C) - 360Eitc Production June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 17, 15:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:00 CDT
Scheduled - Production environments will have June OS Patching applied.
Jun 16, 14:29 CDT
Login failures affecting all products
Resolved - This incident has been resolved.
Jun 17, 10:41 CDT
Monitoring - Intermittent sign-in failures affected end-users of various products for approximately half an hour beginning around 14:30 Eastern.

The issue appears to have been resolved by 15:00, but some lingering issues may occur.

Teams are monitoring.
Jun 16, 16:29 CDT
Investigating - Beginning around 14:30 Eastern, automated application monitoring began to report login failures at a high right.

On-call teams are investigating.
Jun 16, 13:55 CDT
Jun 16, 2026
Jun 15, 2026
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
PACIFIC (A/C) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:01 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 10:53 CDT
MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 11:00 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 10:53 CDT
CENTRAL (A/C) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:00 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 10:52 CDT
EASTERN (A/C) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 09:00 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 10:51 CDT
PACIFIC (B) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 09:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 08:01 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 11:16 CDT
MOUNTAIN (B) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 09:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 11:12 CDT
CENTRAL (B) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:00 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 11:02 CDT
EASTERN (B) - 360Eitc NON-PRODUCTION June OS Patching
Completed - The scheduled maintenance has been completed.
Jun 11, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 05:00 CDT
Scheduled - Non-Production environments will have June OS Patching applied.
Jun 9, 10:54 CDT
PACIFIC (B) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 11, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 10:40 CDT
MOUNTAIN (B) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:01 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 10:37 CDT
CENTRAL (B) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 11, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 10:36 CDT
EASTERN (B) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 22:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 10:18 CDT
PACIFIC (A) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 09:58 CDT
Jun 10, 2026
MOUNTAIN (A) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 10, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 19:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 09:49 CDT
CENTRAL (A) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 10, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:01 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 09:48 CDT
EASTERN (A) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 10, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 17:01 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 09:48 CDT
PACIFIC (C) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 10, 20:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 16:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 09:28 CDT
MOUNTAIN (C) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 10, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 09:27 CDT
CENTRAL (C) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 10, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 14:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 09:26 CDT
EASTERN (C) - 360Eitc PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
Jun 10, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 13:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 09:26 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 09:25 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
Jun 9, 23:00 CDT
PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
Jun 10, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 29, 14:10 CDT
MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 29, 14:09 CDT
Jun 9, 2026
CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
Jun 9, 23:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 29, 14:05 CDT
EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
Jun 9, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 09:29 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 09:27 CDT
Scheduled - Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Jun 9, 22:00 CDT
Jun 8, 2026

No incidents reported.

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