Solventum managed services operations status Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

US East Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Central Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Mountain Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Pacific Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

3M Community Cloud Services Operational

90 days ago

100.0 % uptime

Today

Outpatient NLP Operational

90 days ago

100.0 % uptime

Today

Inpatient NLP Operational

90 days ago

100.0 % uptime

Today

OCR Operational

90 days ago

100.0 % uptime

Today

Edit Engine Operational

90 days ago

100.0 % uptime

Today

SSR Operational

90 days ago

100.0 % uptime

Today

WSS Operational

90 days ago

100.0 % uptime

Today

Asia Pacific Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - 360 Encompass in the cloud Operational

90 days ago

100.0 % uptime

Today

Non-production - 360 Encompass in the cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

EASTERN (C) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `13:00`-`16:00` CST

Production 360 Encompass in the cloud environments will be upgraded to 25.8.40.0 (OCT GEN SP2) & OS Patching of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Oct 30, 2025 - 11:30 CDT

PACIFIC (C) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `16:00`-`19:00` CST

Production environments will be upgraded to 25.8.40.0 (OCT GEN SP2) & OS Patching of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Oct 30, 2025 - 11:31 CDT

EASTERN (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `17:00`-`20:00` CST

Production environments will be upgraded to 25.8.40.0 (OCT GEN SP2) & OS Patching of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Oct 30, 2025 - 11:33 CDT

CENTRAL (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `18:00`-`21:00` CST

Production environments will be upgraded to 25.8.40.0 (OCT GEN SP2) & OS Patching of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Oct 30, 2025 - 11:33 CDT

MOUNTAIN (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `19:00`-`22:00` CST

PACIFIC (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `20:00`-`23:00` CST

Production environments will be upgraded to 25.8.40.0 (OCT GEN SP2) & OS Patching of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Oct 30, 2025 - 11:34 CDT

EASTERN (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `22:00` - Nov `20`, `2025` `01:00` CST

Production 360 Encompass in the cloud environments will be upgraded to 25.8.40.0 (OCT GEN SP2) & OS Patching of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Oct 30, 2025 - 11:37 CDT

CENTRAL (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `23:00` - Nov `20`, `2025` `02:00` CST

Production 360 Encompass in the cloud environments will be upgraded to 25.8.40.0 (OCT GEN SP2) & OS Patching of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Oct 30, 2025 - 11:38 CDT

MOUNTAIN (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `20`, `2025` `00:00`-`03:00` CST

PACIFIC (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `20`, `2025` `01:00`-`04:00` CST

[ALL REGIONS] No scheduled production maintenance Nov `26`, `2025` `13:00` - Nov `27`, `2025` `01:00` CST

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Posted on Oct 30, 2025 - 11:42 CDT

Past Incidents

Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

PACIFIC (A+C) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 15:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 12:00 CST

Scheduled - Non-production environments will be upgraded to release 25.8.40.0 (OCT GEN SP2) & OS Patching of the 3M™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A and C groups.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Oct 30, 11:30 CDT

MOUNTAIN (A+C) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 14:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 CST

Scheduled - Non-production environments will be upgraded to release 25.8.40.0 (OCT GEN SP2) & OS Patching of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A and C groups.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Oct 30, 11:29 CDT

CENTRAL (A+C) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 13:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 CST

EASTERN (A+C) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:00 CST

PACIFIC (B) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 11:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 CST

Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.40.0 (OCT GEN SP2) & OS Patching of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Oct 30, 11:20 CDT

MOUNTAIN (B) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 10:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 CST

CENTRAL (B) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 09:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 06:00 CST

EASTERN (B) - non-production upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching

Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 05:00 CST

[ALL REGIONS] No scheduled production maintenance

Completed - The scheduled maintenance has been completed.
Nov 13, 01:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 13:00 CST

Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Oct 30, 11:18 CDT

Nov 12, 2025

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

PACIFIC (B) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 6, 03:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 01:00 CST

Scheduled - Select production 360 Encompass in the cloud environments will be upgraded to 25.8.30.1 (OCT GEN SP1 Special Release) of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Oct 30, 11:08 CDT

MOUNTAIN (B) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 6, 02:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:00 CST

CENTRAL (B) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 6, 01:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 CST

EASTERN (B) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 6, 00:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 22:01 CST

Nov 5, 2025

PACIFIC (A) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 5, 22:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:01 CST

Scheduled - Select production environments will be upgraded to 25.8.30.1 (OCT GEN SP1 Special Release) of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the A group.

Please contact Solventum Support with any questions about maintenance groups.
Oct 30, 10:58 CDT

MOUNTAIN (A) - production upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 5, 21:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 19:01 CST

CENTRAL (A) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 5, 20:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 18:00 CST

EASTERN (A) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 5, 19:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 17:00 CST

PACIFIC (C) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 5, 18:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 16:00 CST

Scheduled - Production environments will be upgraded to 25.8.30.1 (OCT GEN SP1 Special Release) of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Oct 30, 10:55 CDT

EASTERN (C) - PRODUCTION upgrade to 25.8.30.1 (OCT GEN SP1 Special Release)

Completed - The scheduled maintenance has been completed.
Nov 5, 15:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 13:00 CST

Scheduled - Select production environments will be upgraded to 25.8.30.1 (OCT GEN SP1 Special Release) of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Oct 30, 10:42 CDT

APSE - production update to 25.5.40.0

Completed - The scheduled maintenance has been completed.
Nov 5, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 CST

Scheduled - Production CITC environments will be updated to 25.5.40.0.
Oct 30, 10:21 CDT

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

All Systems Operational

Related

Scheduled Maintenance

EASTERN (C) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 13:00-16:00 CST

PACIFIC (C) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 16:00-19:00 CST

EASTERN (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 17:00-20:00 CST

CENTRAL (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 18:00-21:00 CST

MOUNTAIN (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 19:00-22:00 CST

PACIFIC (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 20:00-23:00 CST

EASTERN (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 22:00 - Nov 20, 2025 01:00 CST

CENTRAL (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 19, 2025 23:00 - Nov 20, 2025 02:00 CST

MOUNTAIN (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 20, 2025 00:00-03:00 CST

PACIFIC (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov 20, 2025 01:00-04:00 CST

[ALL REGIONS] No scheduled production maintenance Nov 26, 2025 13:00 - Nov 27, 2025 01:00 CST

Past Incidents

EASTERN (C) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `13:00`-`16:00` CST

PACIFIC (C) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `16:00`-`19:00` CST

EASTERN (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `17:00`-`20:00` CST

CENTRAL (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `18:00`-`21:00` CST

MOUNTAIN (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `19:00`-`22:00` CST

PACIFIC (A) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `20:00`-`23:00` CST

EASTERN (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `22:00` - Nov `20`, `2025` `01:00` CST

CENTRAL (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `19`, `2025` `23:00` - Nov `20`, `2025` `02:00` CST

MOUNTAIN (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `20`, `2025` `00:00`-`03:00` CST

PACIFIC (B) - PRODUCTION upgrade to 25.8.40.0 (OCT GEN SP2) & OS Patching Nov `20`, `2025` `01:00`-`04:00` CST

[ALL REGIONS] No scheduled production maintenance Nov `26`, `2025` `13:00` - Nov `27`, `2025` `01:00` CST