26.5.20.0 (R26 JUL GEN) - 360Eitc early application
Monitoring - The 26.5.20.0 (R26 JUL GEN) is scheduled to be released on Thursday June 25th and applied to production 360 Encompass in the cloud (360Eitc) deployments two weeks later on Wednesday, July 8th.

Friday, July 3rd is a Solventum holiday for Support and Operations teams.

To request early application of the release on Wednesday, July 1st, please contact your 360Eitc Service Owner directly.
May 26, 2026 - 10:29 CDT
Uptime over the past 90 days. View historical uptime.
US East Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
US Mountain Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
US Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (A) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding in the cloud (CITC) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (B) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
PRODUCTION (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
Non-production (C) - 360 Encompass Operational
90 days ago
100.0 % uptime
Today
3M Community Cloud Services Operational
90 days ago
100.0 % uptime
Today
Outpatient NLP Operational
90 days ago
100.0 % uptime
Today
Inpatient NLP Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Edit Engine Operational
90 days ago
100.0 % uptime
Today
SSR Operational
90 days ago
100.0 % uptime
Today
WSS Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass in the cloud Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass in the cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 9, 2026 21:00-23:00 CDT

Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on May 29, 2026 - 14:10 CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 9, 2026 22:00 - Jun 10, 2026 00:00 CDT

Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on May 29, 2026 - 14:09 CDT

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 9, 2026 23:00 - Jun 10, 2026 01:00 CDT

Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on May 29, 2026 - 14:05 CDT

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 10, 2026 20:00-22:00 CDT

Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Jun 09, 2026 - 22:00 CDT

[ALL REGIONS] No general production maintenance scheduled Jun 24, 2026 17:00-22:00 CDT

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your Service Owner if you have any questions.
Posted on May 26, 2026 - 10:36 CDT
Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
CitC Infrastructure Update - PE5 Deployments
Resolved - This incident has been resolved.
Jun 5, 11:33 CDT
Monitoring - Production maintenance task has completed for deployments in production support for https://pe5.citc.solventum.com
Status will change from Monitoring to Resolved on June 5, 2026 at 09:00 (Eastern).
Jun 4, 21:04 CDT
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 11:44 CDT
Investigating - To help prevent unexpected outages for CitC sites hosted at https://pe5.citc.solventum.com, Managed Services Operations will perform maintenance this evening starting at 9:00 PM Eastern.
During this time, AWS will be applying automated infrastructure updates. To minimize the risk of service interruption, CitC services at https://pe5.citc.solventum.com will be proactively managed.
The maintenance is expected to last approximately 1 hour.
Thank you for your understanding.
Jun 4, 11:43 CDT
Jun 4, 2026
[ALL REGIONS] No general production maintenance scheduled
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 3, 14:57 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 13:00 CDT
Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your Service Owner if you have any questions.
Jun 2, 12:55 CDT
Jun 3, 2026
Jun 2, 2026
April 2026 change to scheduled maintenance for non-production 360 Encompass in the cloud deployments
Resolved - This incident has been resolved.
Jun 2, 12:49 CDT
Monitoring - Starting in April 2026, OS patching will be performed on non-production 360 Encompass in the cloud (360Eitc) deployments on the afternoon of the second Tuesday of every month.

This change does not require any action from end-users or administrative stakeholders.

See KB0013439 for additional information https://solventumhis.servicenowservices.com/kb/en/april-2026-change-to-scheduled-maintenance-for-non-production-360-encompass?id=kb_article_view&sysparm_article=KB0013439
Apr 2, 10:26 CDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
PACIFIC (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
May 28, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:01 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:45 CDT
MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
May 28, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 11:00 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:44 CDT
CENTRAL (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
May 28, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 10:00 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:43 CDT
EASTERN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)
Completed - The scheduled maintenance has been completed.
May 28, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 09:01 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:43 CDT
ASIA PACIFIC - CitC (Coding in the Cloud) Upgrade to 26.2.40.0
Completed - The scheduled maintenance has been completed.
May 28, 10:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:01 CDT
Scheduled - Non-Production environments will be upgraded to 26.2.40.0

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:28 CDT
PACIFIC (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
May 28, 10:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:00 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:23 CDT
MOUNTAIN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
May 28, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:01 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:23 CDT
CENTRAL (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
May 28, 08:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:00 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:19 CDT
EASTERN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)
Completed - The scheduled maintenance has been completed.
May 28, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 CDT
Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:18 CDT
[ALL REGIONS] No general production maintenance scheduled
Completed - The scheduled maintenance has been completed.
May 28, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:00 CDT
Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your Service Owner if you have any questions.
May 25, 20:36 CDT
May 27, 2026
PACIFIC (B) - non-production upgrade to 26.5.10.0 (R26 APR SP2)
Completed - The scheduled maintenance has been completed.
May 27, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:01 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.5.10.0 (R26 APR SP2) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:57 CDT
MOUNTAIN (B) - non-production upgrade to 26.5.10.0 (R26 APR SP2)
Completed - The scheduled maintenance has been completed.
May 27, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.5.10.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:56 CDT
CENTRAL (B) - non-production upgrade to 26.5.10.0 (R26 APR SP2)
Completed - The scheduled maintenance has been completed.
May 27, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.5.10.0 (R26 APR SP2) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:55 CDT
EASTERN (B) - non-production upgrade to 26.05.10.0 (R26 APR SP2)
Completed - The scheduled maintenance has been completed.
May 27, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:00 CDT
Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.05.10.0 (R26 APR SP2) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:55 CDT
May 26, 2026
May 25, 2026

No incidents reported.

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