Solventum managed services operations status Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

US East Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Central Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Mountain Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Pacific Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

3M Community Cloud Services Operational

90 days ago

100.0 % uptime

Today

Outpatient NLP Operational

90 days ago

100.0 % uptime

Today

Inpatient NLP Operational

90 days ago

100.0 % uptime

Today

OCR Operational

90 days ago

100.0 % uptime

Today

Edit Engine Operational

90 days ago

100.0 % uptime

Today

SSR Operational

90 days ago

100.0 % uptime

Today

WSS Operational

90 days ago

100.0 % uptime

Today

Asia Pacific Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - 360 Encompass in the cloud Operational

90 days ago

100.0 % uptime

Today

Non-production - 360 Encompass in the cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 30, 2026

No incidents reported today.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

MOUNTAIN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 14:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:00 CDT

Scheduled - Non-production environments will be upgraded to release 26.2.20.0 (R26 APR GEN) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A and C groups.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Feb 25, 19:49 CST

PACIFIC (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 13:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:01 CDT

CENTRAL (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:00 CDT

EASTERN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 11:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 CDT

PACIFIC (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:00 CDT

Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.20.0 (R26 APR GEN) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Feb 25, 19:56 CST

MOUNTAIN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 09:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:00 CDT

Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.20.0 (R26 APR GEN) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Feb 25, 19:55 CST

CENTRAL (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 CDT

EASTERN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN)

Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 CDT

Mar 25, 2026

[ALL REGIONS] No general production maintenance scheduled

Completed - The scheduled maintenance has been completed.
Mar 25, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 17:00 CDT

Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Feb 25, 18:59 CST

Mar 24, 2026

No incidents reported.

Mar 23, 2026

Authentication issues affecting managed deployments

Resolved - This incident is resolved.

RCA is still under development. Contact your assigned Service Owner or Solventum Support for additional details.
Mar 23, 11:12 CDT

Monitoring - This incident appears to be fully resolved, though final confirmation has not come through at this point.

MSO continues to monitor, but managed deployments and systems appear to be generally/fully accessible again.
Mar 23, 10:13 CDT

Identified - Some production services are operating normally and have become accessible again.

Recovery does not appear to be total at this time.
Mar 23, 10:04 CDT

Update - At approximately 10:12 Eastern, automated application alerts began to fire, indicating that end-user access to Solventum-managed deployments was affected.

On-call response teams are investigating an issue affecting all services that use federated authentication, including service and API endpoints.
Mar 23, 09:42 CDT

Investigating - Automated application monitoring for managed deployments indicates end-users may be unable to authenticate into managed deployments of 360Eitc and CITC.
Mar 23, 09:29 CDT

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

PACIFIC (B) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 19, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Feb 25, 19:45 CST

MOUNTAIN (B) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 19, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 00:00 CDT

CENTRAL (B) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 19, 01:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:00 CDT

EASTERN (B) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 19, 00:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Feb 25, 19:44 CST

Mar 18, 2026

PACIFIC (A) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 18, 22:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Feb 25, 19:43 CST

MOUNTAIN (A) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 18, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 19:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Feb 25, 19:41 CST

CENTRAL (A) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 18, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Feb 25, 19:42 CST

EASTERN (A) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 18, 19:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 17:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Feb 25, 19:41 CST

PACIFIC (C) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 18, 18:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 16:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Feb 25, 19:40 CST

EASTERN (C) - PRODUCTION OS patching

Completed - The scheduled maintenance has been completed.
Mar 18, 15:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 13:00 CDT

Scheduled - Production environments will be unavailable during OS patching.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Feb 25, 19:39 CST

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

All Systems Operational

Related

Past Incidents