All Systems Operational
US East
Operational
Non-production - Coding and Reimbursement System (CRS) legacy
?
Operational
PRODUCTION - Coding and Reimbursement System (CRS) legacy
?
Operational
Non-production (A) - 360 Encompass
?
Operational
PRODUCTION (A) - 360 Encompass
?
Operational
PRODUCTION - Coding in the cloud (CITC)
?
Operational
Non-production - Coding in the cloud (CITC)
?
Operational
Non-production (B) - 360 Encompass
?
Operational
PRODUCTION (B) - 360 Encompass
?
Operational
US Central
Operational
PRODUCTION (A) - 360 Encompass
?
Operational
PRODUCTION - Coding and Reimbursement System (CRS) legacy
?
Operational
Non-production (A) - 360 Encompass
?
Operational
Non-production - Coding and Reimbursement System (CRS) legacy
?
Operational
PRODUCTION - Coding in the cloud (CITC)
?
Operational
Non-production - Coding in the cloud (CITC)
?
Operational
PRODUCTION (B) - 360 Encompass
?
Operational
Non-production (B) - 360 Encompass
?
Operational
US Mountain
Operational
PRODUCTION (A) - 360 Encompass
?
Operational
PRODUCTION - Coding and Reimbursement System (CRS) legacy
?
Operational
Non-production (A) - 360 Encompass
?
Operational
Non-production - Coding and Reimbursement System (CRS) legacy
?
Operational
PRODUCTION - Coding in the cloud (CITC)
?
Operational
Non-production - Coding in the cloud (CITC)
?
Operational
Non-production (B) - 360 Encompass
?
Operational
PRODUCTION (B) - 360 Encompass
?
Operational
US Pacific
Operational
PRODUCTION (A) - 360 Encompass
?
Operational
PRODUCTION - Coding and Reimbursement System (CRS) legacy
?
Operational
Non-production (A) - 360 Encompass
?
Operational
Non-production - Coding and Reimbursement System (CRS) legacy
?
Operational
PRODUCTION - Coding in the cloud (CITC)
?
Operational
Non-production - Coding in the cloud (CITC)
?
Operational
PRODUCTION (B) - 360 Encompass
?
Operational
Non-production (B) - 360 Encompass
?
Operational
3M Community Cloud Services
Operational
Outpatient NLP
Operational
Inpatient NLP
Operational
OCR
Operational
Edit Engine
Operational
SSR
Operational
WSS
Operational
Asia Pacific
Operational
PRODUCTION - 360 Encompass in the cloud
?
Operational
Non-production - 360 Encompass in the cloud
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
EASTERN (A) - PRODUCTION upgrade to 25.8.10.0 (R25 JUL SP2) Sep 10, 2025 17:00-20:00 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:19 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:19 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 27, 2025 - 20:17 CDT
Aug 27, 2025 - 20:17 CDT
Scheduled -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass solution.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:35 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:35 CDT
CENTRAL (A) - PRODUCTION upgrade to 25.8.10.0 (R25 JUL SP2) Sep 10, 2025 18:00-21:00 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:19 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:19 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 27, 2025 - 20:17 CDT
Aug 27, 2025 - 20:17 CDT
Scheduled -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:34 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:34 CDT
MOUNTAIN (A) - production upgrade to 25.8.10.0 (R25 JUL SP2) Sep 10, 2025 19:00-22:00 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:20 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:20 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 27, 2025 - 20:17 CDT
Aug 27, 2025 - 20:17 CDT
Scheduled -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:36 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:36 CDT
PACIFIC (A) - PRODUCTION upgrade to 25.8.10.0 (R25 JUL SP2) Sep 10, 2025 20:00-23:00 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:19 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:19 CDT
Update -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 27, 2025 - 20:18 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 27, 2025 - 20:17 CDT
Aug 27, 2025 - 20:17 CDT
Scheduled -
Production environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:36 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Aug 06, 2025 - 18:36 CDT
EASTERN (B) - PRODUCTION upgrade to 25.8.10.0 (R25 JUL SP2) Sep 10, 2025 22:00 - Sep 11, 2025 01:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:37 CDT
This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:37 CDT
CENTRAL (B) - PRODUCTION upgrade to 25.8.10.0 (R25 JUL SP2) Sep 10, 2025 23:00 - Sep 11, 2025 02:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:37 CDT
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:37 CDT
MOUNTAIN (B) - PRODUCTION upgrade to 25.8.10.0 (R25 JUL SP2) Sep 11, 2025 00:00-03:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:38 CDT
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:38 CDT
PACIFIC (B) - PRODUCTION upgrade to 25.8.10.0 (R25 JUL SP2) Sep 11, 2025 01:00-04:00 CDT
Production 360 Encompass in the cloud environments will be upgraded to 25.8.10.0 (R25 JUL SP2) of the 360 Encompass System.
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:39 CDT
This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.
Please contact Solventum Support with any questions about maintenance groups.
Posted on Aug 06, 2025 - 18:39 CDT
EASTERN (B) - non-production OS patching Sep 11, 2025 05:00-07:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:00 CDT
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:00 CDT
CENTRAL (B) - non-production OS patching Sep 11, 2025 06:00-08:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:01 CDT
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:01 CDT
MOUNTAIN (B) - non-production OS patching Sep 11, 2025 07:00-09:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:01 CDT
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:01 CDT
PACIFIC (B) - non-production OS patching Sep 11, 2025 08:00-10:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release VERSION of the 3M™ 360 Encompass™ System.
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:02 CDT
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:02 CDT
EASTERN (A) - non-production OS patching Sep 11, 2025 09:00-11:00 CDT
Non-production environments will be unavailable during OS patching.
This includes 360 Encompass in the cloud systems that belong to the A group.
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:04 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Aug 27, 2025 - 20:04 CDT
CENTRAL (A) - non-production OS patching Sep 11, 2025 10:00-12:00 CDT
Non-production environments will be unavailable during OS patching.
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:08 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:08 CDT
MOUNTAIN (A) - non-production OS patching Sep 11, 2025 11:00-13:00 CDT
Non-production environments will be unavailable during OS patching.
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Aug 27, 2025 - 20:09 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Aug 27, 2025 - 20:09 CDT
PACIFIC (A) - non-production OS patching Sep 11, 2025 12:00-14:00 CDT
Non-production environments will be unavailable during OS patching.
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Aug 27, 2025 - 20:09 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Aug 27, 2025 - 20:09 CDT
[ALL REGIONS] No scheduled production maintenance Sep 24, 2025 17:00-22:00 CDT
There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.
Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your application administrator if you have any questions.
Posted on Aug 27, 2025 - 20:31 CDT
Important! Please note that this is a general announcement and may not apply to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your application administrator if you have any questions.
Posted on Aug 27, 2025 - 20:31 CDT
EASTERN (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 05:00-07:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:28 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:28 CDT
CENTRAL (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 06:00-08:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:28 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:28 CDT
MOUNTAIN (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 07:00-09:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:29 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:29 CDT
PACIFIC (B) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 08:00-10:00 CDT
Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:29 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Aug 27, 2025 - 20:29 CDT
EASTERN (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 09:00-11:00 CDT
Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the Solventum™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:33 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:33 CDT
CENTRAL (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 10:00-12:00 CDT
Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the Solventum™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:35 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:35 CDT
MOUNTAIN (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 11:00-13:00 CDT
Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the Solventum™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:36 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:36 CDT
PACIFIC (A) - non-production upgrade to 25.8.20.0 (R25 OCT GEN) Sep 25, 2025 12:00-14:00 CDT
Non-production environments will be upgraded to release 25.8.20.0 (R25 OCT GEN) of the 3M™ 360 Encompass™ System.
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:36 CDT
This includes 360 Encompass in the cloud systems that belong to the A group.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Aug 27, 2025 - 20:36 CDT