Solventum managed services operations status Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

US East Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Central Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Mountain Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

US Pacific Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (A) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

Non-production - Coding in the cloud (CITC) Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (B) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

PRODUCTION (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

Non-production (C) - 360 Encompass Operational

90 days ago

100.0 % uptime

Today

3M Community Cloud Services Operational

90 days ago

100.0 % uptime

Today

Outpatient NLP Operational

90 days ago

100.0 % uptime

Today

Inpatient NLP Operational

90 days ago

100.0 % uptime

Today

OCR Operational

90 days ago

100.0 % uptime

Today

Edit Engine Operational

90 days ago

100.0 % uptime

Today

SSR Operational

90 days ago

100.0 % uptime

Today

WSS Operational

90 days ago

100.0 % uptime

Today

Asia Pacific Operational

90 days ago

100.0 % uptime

Today

PRODUCTION - 360 Encompass in the cloud Operational

90 days ago

100.0 % uptime

Today

Non-production - 360 Encompass in the cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

EASTERN (C) - PRODUCTION OS patching Mar `18`, `2026` `13:00`-`15:00` CDT

Production environments will be unavailable during OS patching.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Feb 25, 2026 - 19:39 CST

PACIFIC (C) - PRODUCTION OS patching Mar `18`, `2026` `16:00`-`18:00` CDT

Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Feb 25, 2026 - 19:40 CST

EASTERN (A) - PRODUCTION OS patching Mar `18`, `2026` `17:00`-`19:00` CDT

Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Feb 25, 2026 - 19:41 CST

CENTRAL (A) - PRODUCTION OS patching Mar `18`, `2026` `18:00`-`20:00` CDT

Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Feb 25, 2026 - 19:42 CST

MOUNTAIN (A) - PRODUCTION OS patching Mar `18`, `2026` `19:00`-`21:00` CDT

Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Feb 25, 2026 - 19:41 CST

PACIFIC (A) - PRODUCTION OS patching Mar `18`, `2026` `20:00`-`22:00` CDT

Production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A group.
Posted on Feb 25, 2026 - 19:43 CST

EASTERN (B) - PRODUCTION OS patching Mar `18`, `2026` `22:00` - Mar `19`, `2026` `00:00` CDT

Production environments will be unavailable during OS patching.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Feb 25, 2026 - 19:44 CST

CENTRAL (B) - PRODUCTION OS patching Mar `18`, `2026` `23:00` - Mar `19`, `2026` `01:00` CDT

Production environments will be unavailable during OS patching.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Posted on Feb 25, 2026 - 19:44 CST

MOUNTAIN (B) - PRODUCTION OS patching Mar `19`, `2026` `00:00`-`02:00` CDT

PACIFIC (B) - PRODUCTION OS patching Mar `19`, `2026` `01:00`-`03:00` CDT

[ALL REGIONS] No general production maintenance scheduled Mar `25`, `2026` `17:00`-`22:00` CDT

There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your application administrator has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your application administrator if you have any questions.
Posted on Feb 25, 2026 - 18:59 CST

EASTERN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `05:00`-`07:00` CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.20.0 (R26 APR GEN) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Feb 25, 2026 - 19:48 CST

CENTRAL (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `06:00`-`08:00` CDT

MOUNTAIN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `07:00`-`09:00` CDT

Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.2.20.0 (R26 APR GEN) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Posted on Feb 25, 2026 - 19:55 CST

PACIFIC (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `08:00`-`10:00` CDT

EASTERN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `09:00`-`11:00` CDT

Non-production environments will be upgraded to release 26.2.20.0 (R26 APR GEN) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A and C groups.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Feb 25, 2026 - 19:57 CST

CENTRAL (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `10:00`-`12:00` CDT

PACIFIC (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `11:00`-`13:00` CDT

MOUNTAIN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `12:00`-`14:00` CDT

Past Incidents

Mar 15, 2026

No incidents reported today.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

PACIFIC (A+C) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 14:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 12:00 CDT

Scheduled - Non-production environments will be unavailable during OS patching.

This includes 360 Encompass in the cloud systems that belong to the A and C groups.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Feb 25, 19:38 CST

MOUNTAIN (A+C) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 13:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 11:01 CDT

CENTRAL (A+C) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 10:00 CDT

EASTERN (A+C) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 11:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:00 CDT

PACIFIC (B) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 CDT

Scheduled - Non-production environments will be unavailable during OS patching.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
Feb 25, 19:35 CST

MOUNTAIN (B) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 09:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 07:00 CDT

CENTRAL (B) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:00 CDT

EASTERN (B) - non-production OS patching

Completed - The scheduled maintenance has been completed.
Mar 12, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:00 CDT

PACIFIC (B) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 12, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 01:00 CDT

Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 26.2.10.0 Feature (R26 JAN SP2) of the 360 Encompass System.

This maintenance only applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Feb 25, 19:10 CST

MOUNTAIN (B) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 12, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:00 CDT

CENTRAL (B) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 12, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 CDT

EASTERN (B) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 12, 01:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:00 CDT

Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 26.2.10.0 Feature (R26 JAN SP2) of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the B group.

Please contact Solventum Support with any questions about maintenance groups.
Feb 25, 19:08 CST

Mar 11, 2026

PACIFIC (A) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 11, 23:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 CDT

Scheduled - Production environments will be upgraded to 26.2.10.0 Feature (R26 JAN SP2) of the Solventum™ 360 Encompass™ System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Feb 25, 19:07 CST

MOUNTAIN (A) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 11, 22:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 CDT

Scheduled - Production environments will be upgraded to 26.2.10.0 Feature (R26 JAN SP2) of the 360 Encompass System.

This includes 360 Encompass in the cloud systems that belong to the A group.
Feb 25, 19:06 CST

CENTRAL (A) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 11, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 CDT

EASTERN (A) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 11, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 CDT

Scheduled - Production environments will be upgraded to 26.2.10.0 Feature (R26 JAN SP2) of the 360 Encompass solution.

This includes 360 Encompass in the cloud systems that belong to the A group.
Feb 25, 19:05 CST

PACIFIC (C) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 11, 19:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 CDT

EASTERN (C) - PRODUCTION upgrade to 26.2.10.0 Feature (R26 JAN SP2)

Completed - The scheduled maintenance has been completed.
Mar 11, 16:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 13:00 CDT

Scheduled - Production 360 Encompass in the cloud environments will be upgraded to 26.2.10.0 Feature (R26 JAN SP2) of the 360 Encompass System.

This maintenance window ONLY applies to 360 Encompass in the cloud systems that belong to the C group.

Please contact Solventum Support with any questions about maintenance groups.
Feb 25, 19:05 CST

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

[ALL REGIONS] No general production maintenance scheduled

Completed - The scheduled maintenance has been completed.
Mar 4, 22:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 17:00 CST

Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your Service Owner if you have any questions.
Feb 25, 19:03 CST

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

All Systems Operational

Related

Scheduled Maintenance

EASTERN (C) - PRODUCTION OS patching Mar 18, 2026 13:00-15:00 CDT

PACIFIC (C) - PRODUCTION OS patching Mar 18, 2026 16:00-18:00 CDT

EASTERN (A) - PRODUCTION OS patching Mar 18, 2026 17:00-19:00 CDT

CENTRAL (A) - PRODUCTION OS patching Mar 18, 2026 18:00-20:00 CDT

MOUNTAIN (A) - PRODUCTION OS patching Mar 18, 2026 19:00-21:00 CDT

PACIFIC (A) - PRODUCTION OS patching Mar 18, 2026 20:00-22:00 CDT

EASTERN (B) - PRODUCTION OS patching Mar 18, 2026 22:00 - Mar 19, 2026 00:00 CDT

CENTRAL (B) - PRODUCTION OS patching Mar 18, 2026 23:00 - Mar 19, 2026 01:00 CDT

MOUNTAIN (B) - PRODUCTION OS patching Mar 19, 2026 00:00-02:00 CDT

PACIFIC (B) - PRODUCTION OS patching Mar 19, 2026 01:00-03:00 CDT

[ALL REGIONS] No general production maintenance scheduled Mar 25, 2026 17:00-22:00 CDT

EASTERN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 05:00-07:00 CDT

CENTRAL (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 06:00-08:00 CDT

MOUNTAIN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 07:00-09:00 CDT

PACIFIC (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 08:00-10:00 CDT

EASTERN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 09:00-11:00 CDT

CENTRAL (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 10:00-12:00 CDT

PACIFIC (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 11:00-13:00 CDT

MOUNTAIN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar 26, 2026 12:00-14:00 CDT

Past Incidents

EASTERN (C) - PRODUCTION OS patching Mar `18`, `2026` `13:00`-`15:00` CDT

PACIFIC (C) - PRODUCTION OS patching Mar `18`, `2026` `16:00`-`18:00` CDT

EASTERN (A) - PRODUCTION OS patching Mar `18`, `2026` `17:00`-`19:00` CDT

CENTRAL (A) - PRODUCTION OS patching Mar `18`, `2026` `18:00`-`20:00` CDT

MOUNTAIN (A) - PRODUCTION OS patching Mar `18`, `2026` `19:00`-`21:00` CDT

PACIFIC (A) - PRODUCTION OS patching Mar `18`, `2026` `20:00`-`22:00` CDT

EASTERN (B) - PRODUCTION OS patching Mar `18`, `2026` `22:00` - Mar `19`, `2026` `00:00` CDT

CENTRAL (B) - PRODUCTION OS patching Mar `18`, `2026` `23:00` - Mar `19`, `2026` `01:00` CDT

MOUNTAIN (B) - PRODUCTION OS patching Mar `19`, `2026` `00:00`-`02:00` CDT

PACIFIC (B) - PRODUCTION OS patching Mar `19`, `2026` `01:00`-`03:00` CDT

[ALL REGIONS] No general production maintenance scheduled Mar `25`, `2026` `17:00`-`22:00` CDT

EASTERN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `05:00`-`07:00` CDT

CENTRAL (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `06:00`-`08:00` CDT

MOUNTAIN (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `07:00`-`09:00` CDT

PACIFIC (B) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `08:00`-`10:00` CDT

EASTERN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `09:00`-`11:00` CDT

CENTRAL (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `10:00`-`12:00` CDT

PACIFIC (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `11:00`-`13:00` CDT

MOUNTAIN (A+C) - non-production upgrade to 26.2.20.0 (R26 APR GEN) Mar `26`, `2026` `12:00`-`14:00` CDT