All Systems Operational

Uptime over the past 90 days. View historical uptime.
US East Operational
Non-production (A) - 360 Encompass Operational
PRODUCTION (A) - 360 Encompass Operational
PRODUCTION - Coding in the cloud (CITC) Operational
Non-production - Coding in the cloud (CITC) Operational
Non-production (B) - 360 Encompass Operational
PRODUCTION (B) - 360 Encompass Operational
PRODUCTION (C) - 360 Encompass Operational
Non-production (C) - 360 Encompass Operational
US Central Operational
PRODUCTION (A) - 360 Encompass Operational
Non-production (A) - 360 Encompass Operational
PRODUCTION - Coding in the cloud (CITC) Operational
Non-production - Coding in the cloud (CITC) Operational
PRODUCTION (B) - 360 Encompass Operational
Non-production (B) - 360 Encompass Operational
PRODUCTION (C) - 360 Encompass Operational
Non-production (C) - 360 Encompass Operational
US Mountain Operational
PRODUCTION (A) - 360 Encompass Operational
Non-production (A) - 360 Encompass Operational
PRODUCTION - Coding in the cloud (CITC) Operational
Non-production - Coding in the cloud (CITC) Operational
Non-production (B) - 360 Encompass Operational
PRODUCTION (B) - 360 Encompass Operational
PRODUCTION (C) - 360 Encompass Operational
Non-production (C) - 360 Encompass Operational
US Pacific Operational
PRODUCTION (A) - 360 Encompass Operational
Non-production (A) - 360 Encompass Operational
PRODUCTION - Coding in the cloud (CITC) Operational
Non-production - Coding in the cloud (CITC) Operational
PRODUCTION (B) - 360 Encompass Operational
Non-production (B) - 360 Encompass Operational
PRODUCTION (C) - 360 Encompass Operational
Non-production (C) - 360 Encompass Operational
3M Community Cloud Services Operational
Outpatient NLP Operational
Inpatient NLP Operational
OCR Operational
Edit Engine Operational
SSR Operational
WSS Operational
Asia Pacific Operational
PRODUCTION - 360 Encompass in the cloud Operational
Non-production - 360 Encompass in the cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EASTERN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 12, 2026 05:00-07:00 CST

NON-PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:04 CST

CENTRAL (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 12, 2026 06:00-08:00 CST

NON-PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:05 CST

MOUNTAIN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 12, 2026 07:00-09:00 CST

NON-PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:06 CST

PACIFIC (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 12, 2026 08:00-10:00 CST

NON-PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:07 CST

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 17, 2026 22:00 - Nov 18, 2026 00:00 CST

PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:13 CST

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 17, 2026 23:00 - Nov 18, 2026 01:00 CST

PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:14 CST

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 18, 2026 00:00-02:00 CST

PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:15 CST

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.8.40.0 (R26 OCT SP2 - GA Regulatory) Nov 18, 2026 01:00-03:00 CST

PRODUCTION environments will be upgraded to 26.8.40.0 (R26 OCT SP2 - GA Regulatory)

Release Notes
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Posted on Nov 04, 2026 - 11:16 CST

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

<b>Disruptive network maintenance: all Solventum-managed 360Eitc deployments in US region</b>
Completed - The scheduled maintenance has been completed.
Nov 4, 17:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 17:00 CST
Scheduled - Scheduled network maintenance will briefly disrupt ALL ACCESS to Solventum-managed deployments of 360 Encompass in the cloud (360Eitc).

See: https://solventumhis.servicenowservices.com/kb_view.do?sysparm_article=KB0014272
Oct 20, 12:18 CDT

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

[ALL REGIONS] No general production maintenance scheduled
Completed - The scheduled maintenance has been completed.
Oct 29, 01:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 13:00 CDT
Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your Service Owner if you have any questions.
Oct 20, 12:05 CDT

Oct 28, 2026

PACIFIC (B) - CitC (Coding in the Cloud) - PRODUCTION - Server and OS maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 01:00 CDT
Scheduled - Scheduled server and OS maintenance will be performed on Production CitC (Coding in the Cloud) deployments only within 3mhis.com. Users may experience brief interruptions in service availability during the maintenance period.

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Oct 23, 15:17 CDT
MOUNTAIN - CitC (Coding in the Cloud) - PRODUCTION - Server and OS maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 00:01 CDT
Scheduled - Scheduled server and OS maintenance will be performed on Production CitC (Coding in the Cloud) deployments only within 3mhis.com. Users may experience brief interruptions in service availability during the maintenance period.

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Oct 23, 15:16 CDT
CENTRAL - CitC (Coding in the Cloud) - PRODUCTION - Server and OS maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 00:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 23:00 CDT
Scheduled - Scheduled server and OS maintenance will be performed on Production CitC (Coding in the Cloud) deployments only within 3mhis.com. Users may experience brief interruptions in service availability during the maintenance period.

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Oct 23, 15:15 CDT
EASTERN (B) - CitC (Coding in the Cloud) - PRODUCTION - Server and OS maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 CDT
Scheduled - Scheduled server and OS maintenance will be performed on Production CitC (Coding in the Cloud) deployments only within 3mhis.com. Users may experience brief interruptions in service availability during the maintenance period.

For additional information for URL migration from 3mhis.com to Solventum.com, review the KB:
https://solventumhis.servicenowservices.com/csm/en/crs-codefinder-in-the-cloud-citc-deployments-migrating-to-solventum-com?id=kb_article_view&sysparm_article=KB0013578
Oct 23, 15:14 CDT

Oct 27, 2026

Incident History Powered by Atlassian Statuspage