All Systems Operational
Uptime over the past 90 days. View historical uptime.
US East Operational
90 days ago
99.99 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
99.94 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
99.99 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
99.94 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
US Mountain Operational
90 days ago
99.99 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
99.94 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
US Pacific Operational
90 days ago
99.99 % uptime
Today
PRODUCTION - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
Non-production - 360 Encompass ? Operational
90 days ago
100.0 % uptime
Today
Non-production - Coding and Reimbursement System (CRS) legacy ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION - Coding in the cloud (CITC) ? Operational
90 days ago
99.94 % uptime
Today
Non-production - Coding in the cloud (CITC) ? Operational
90 days ago
100.0 % uptime
Today
3M Community Cloud Services Operational
90 days ago
100.0 % uptime
Today
Outpatient NLP Operational
90 days ago
100.0 % uptime
Today
Inpatient NLP Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Edit Engine Operational
90 days ago
100.0 % uptime
Today
SSR Operational
90 days ago
100.0 % uptime
Today
WSS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Non-production upgrade to 24.2.40.0 (R24 APR SP2) May 16, 2024 08:00-10:00 CDT
Non-production environments will be upgraded to regulatory release 24.2.40.0 (R24 APR SP2) of the 3M™ 360 Encompass™ System.

What's New? https://support.3mhis.com/app/answers/detail/a_id/21937
Posted on Apr 10, 2024 - 18:01 CDT
EASTERN - production upgrade to 24.2.40.0 (R24 APR SP2) May 22, 2024 17:00-19:00 CDT
Production environments will be upgraded to regulatory release 24.2.40.0 (R24 APR SP2) of 3M 360 Encompass.
Posted on Apr 10, 2024 - 18:02 CDT
CENTRAL - production upgrade to 24.2.40.0 (R24 APR SP2) May 22, 2024 18:00-20:00 CDT
Production environments will be upgraded to regulatory release 24.2.40.0 (R24 APR SP2) of the 3M™ 360 Encompass™ System.
Posted on Apr 10, 2024 - 18:03 CDT
MOUNTAIN - production upgrade to 24.2.40.0 (R24 APR SP2) May 22, 2024 19:00-21:00 CDT
Production environments will be upgraded to 24.2.40.0 (R24 APR SP2) of the 3M™ 360 Encompass™ System.
Posted on Apr 10, 2024 - 18:04 CDT
PACIFIC - production upgrade to 24.2.40.0 (R24 APR SP2) May 22, 2024 20:00-22:00 CDT
Production environments will be upgraded to regulatory release 24.2.40.0 (R24 APR SP2) of the 3M™ 360 Encompass™ System.
Posted on Apr 10, 2024 - 18:04 CDT
Past Incidents
May 4, 2024

No incidents reported today.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024
PACIFIC - production OS patching
Completed - The scheduled maintenance has been completed.
May 1, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 20:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:56 CDT
MOUNTAIN - production OS patching
Completed - The scheduled maintenance has been completed.
May 1, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 19:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:53 CDT
Production Coding in the cloud (CITC) - transient routing issues.
Resolved - This incident has been resolved.
May 1, 20:19 CDT
Monitoring - All production systems have been spot-checked and appears to be operating normally.
May 1, 19:04 CDT
Identified - Beginning at approximately 19:03 Eastern, a network routing issue occurred during scheduled maintenance; the issue temporarily affected access to some production CITC deployments. The issue is believed to be resolved at this time, but MSO is spot-checking all live/production systems to confirm.
May 1, 18:54 CDT
CENTRAL - production OS patching
Completed - The scheduled maintenance has been completed.
May 1, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 18:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:53 CDT
EASTERN - production OS patching
Completed - The scheduled maintenance has been completed.
May 1, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 17:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:47 CDT
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
PACIFIC - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 24, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 20:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:43 CDT
MOUNTAIN - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 24, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 19:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:42 CDT
CENTRAL - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 24, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:41 CDT
Connectivity issues affecting Solventum cloud platform.
Resolved - This incident has been resolved.
Apr 24, 19:10 CDT
Monitoring - Back-end/internal resources were briefly unavailable, resulting in sporadic/intermittent delays in authentication.

This appears to be resolved, but we are continuing to monitor/spot-check.
Apr 24, 14:19 CDT
Update - We are continuing to investigate this issue.
Apr 24, 12:47 CDT
Investigating - Beginning about five minutes ago at approximately 12:40 Central, MSO received reports of outages preventing end-users from authenticating to managed applications.

We are currently investigating this issue to determine scope/impact.
Apr 24, 12:46 CDT
EASTERN - production OS patching
Completed - The scheduled maintenance has been completed.
Apr 24, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 17:00 CDT
Scheduled - Production environments will be unavailable during OS patching.
Apr 10, 17:40 CDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage