All Systems Operational
US East
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
US Central
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
PRODUCTION (B) - 360 Encompass
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
US Mountain
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
US Pacific
Operational
PRODUCTION (A) - 360 Encompass
Operational
Non-production (A) - 360 Encompass
Operational
PRODUCTION - Coding in the cloud (CITC)
Operational
Non-production - Coding in the cloud (CITC)
Operational
PRODUCTION (B) - 360 Encompass
Operational
Non-production (B) - 360 Encompass
Operational
PRODUCTION (C) - 360 Encompass
Operational
Non-production (C) - 360 Encompass
Operational
3M Community Cloud Services
Operational
Outpatient NLP
Operational
Inpatient NLP
Operational
OCR
Operational
Edit Engine
Operational
SSR
Operational
WSS
Operational
Asia Pacific
Operational
PRODUCTION - 360 Encompass in the cloud
Operational
Non-production - 360 Encompass in the cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
EASTERN (C) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 13:00-15:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:37 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:37 CDT
CENTRAL (C) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 14:00-16:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:38 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:38 CDT
MOUNTAIN (C) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 15:00-17:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:39 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:39 CDT
PACIFIC (C) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 16:00-18:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:40 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:40 CDT
EASTERN (A) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 17:00-19:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:49 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:49 CDT
CENTRAL (A) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 18:00-20:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:59 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 11:59 CDT
MOUNTAIN (A) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 19:00-21:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:00 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:00 CDT
PACIFIC (A) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 20:00-22:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:01 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:01 CDT
EASTERN (B) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 22:00 - Oct 22, 2026 00:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:02 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:02 CDT
CENTRAL (B) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 21, 2026 23:00 - Oct 22, 2026 01:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:03 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:03 CDT
MOUNTAIN (B) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 22, 2026 00:00-02:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:03 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:03 CDT
PACIFIC (A/C) - 360Eitc PRODUCTION upgrade to 26.8.30.1 (R26 OCT SP1) Oct 22, 2026 01:00-03:00 CDT
PRODUCTION environments will be upgraded to 26.8.30.1 (R26 OCT SP1) of the Solventum™ 360 Encompass™ System.
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:04 CDT
https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
Posted on Oct 20, 2026 - 12:04 CDT
[ALL REGIONS] No general production maintenance scheduled Oct 28, 2026 13:00 - Oct 29, 2026 01:00 CDT
There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Oct 20, 2026 - 12:05 CDT
Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.
Please contact your Service Owner if you have any questions.
Posted on Oct 20, 2026 - 12:05 CDT
Disruptive network maintenance: all Solventum-managed 360Eitc deployments in US region Nov 4, 2026 17:00-17:30 CST
Scheduled network maintenance will briefly disrupt ALL ACCESS to Solventum-managed deployments of 360 Encompass in the cloud (360Eitc).
See: https://solventumhis.servicenowservices.com/kb_view.do?sysparm_article=KB0014272
Posted on Oct 20, 2026 - 12:18 CDT
See: https://solventumhis.servicenowservices.com/kb_view.do?sysparm_article=KB0014272
Posted on Oct 20, 2026 - 12:18 CDT
