Solventum managed services operations status Status

Jun 1, 2026

No incidents reported today.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

PACIFIC (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)

Completed - The scheduled maintenance has been completed.
May 28, 15:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:01 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:45 CDT

MOUNTAIN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)

Completed - The scheduled maintenance has been completed.
May 28, 14:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 11:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:44 CDT

CENTRAL (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)

Completed - The scheduled maintenance has been completed.
May 28, 13:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 10:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:43 CDT

EASTERN (A/C) - 360Eitc NON-PRODUCTION upgrade to 26.5.10.0 (R26 APR SP2 - May Feature Release)

Completed - The scheduled maintenance has been completed.
May 28, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 09:01 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (R26 APR SP2 - May Feature Release) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
vol-05a832f916020a95e
May 20, 08:43 CDT

ASIA PACIFIC - CitC (Coding in the Cloud) Upgrade to 26.2.40.0

Completed - The scheduled maintenance has been completed.
May 28, 10:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:01 CDT

Scheduled - Non-Production environments will be upgraded to 26.2.40.0

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:28 CDT

PACIFIC (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)

Completed - The scheduled maintenance has been completed.
May 28, 10:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:23 CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)

Completed - The scheduled maintenance has been completed.
May 28, 09:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:01 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:23 CDT

CENTRAL (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)

Completed - The scheduled maintenance has been completed.
May 28, 08:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:19 CDT

EASTERN (B) - CitC (Coding in the Cloud) NON-PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature)

Completed - The scheduled maintenance has been completed.
May 28, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 CDT

Scheduled - Non-Production environments will be upgraded to 26.5.10.0 (May 2026 Feature)

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 27, 07:18 CDT

[ALL REGIONS] No general production maintenance scheduled

Completed - The scheduled maintenance has been completed.
May 28, 01:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:00 CDT

Scheduled - There is no general (e.g. all systems, all sites, etc.) maintenance scheduled for this evening.

Important! Please note that this is a general announcement and MAY NOT APPLY to your site: if your Service Owner has made specific plans to perform maintenance during this window, that maintenance will still occur as planned.

Please contact your Service Owner if you have any questions.
May 25, 20:36 CDT

May 27, 2026

PACIFIC (B) - non-production upgrade to 26.5.10.0 (R26 APR SP2)

Completed - The scheduled maintenance has been completed.
May 27, 11:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:01 CDT

Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.5.10.0 (R26 APR SP2) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:57 CDT

MOUNTAIN (B) - non-production upgrade to 26.5.10.0 (R26 APR SP2)

Completed - The scheduled maintenance has been completed.
May 27, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 CDT

Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.5.10.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:56 CDT

CENTRAL (B) - non-production upgrade to 26.5.10.0 (R26 APR SP2)

Completed - The scheduled maintenance has been completed.
May 27, 09:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 CDT

Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.5.10.0 (R26 APR SP2) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:55 CDT

EASTERN (B) - non-production upgrade to 26.05.10.0 (R26 APR SP2)

Completed - The scheduled maintenance has been completed.
May 27, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:00 CDT

Scheduled - Non-production 360 Encompass in the cloud environments in the B group will be upgraded to release 26.05.10.0 (R26 APR SP2) of the 3M™ 360 Encompass™ System.

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135
May 26, 10:55 CDT

May 26, 2026

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 04:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
May 18, 09:07 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 09:04 CDT

PACIFIC (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:02 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:26 CDT

MOUNTAIN (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 03:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:26 CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 09:01 CDT

CENTRAL (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 02:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:25 CDT

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 09:00 CDT

EASTERN (B) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 01:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:20 CDT

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 21, 01:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) + OS Patching.

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 18, 08:58 CDT

May 20, 2026

PACIFIC (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 23:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:01 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:19 CDT

MOUNTAIN (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:18 CDT

CENTRAL (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:18 CDT

EASTERN (A) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:17 CDT

PACIFIC (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 19:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 16:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:16 CDT

MOUNTAIN (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 18:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 15:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:16 CDT

CENTRAL (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 17:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 14:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:15 CDT

EASTERN (C) - 360Eitc PRODUCTION upgrade to 26.2.40.0 (R26 APR SP2) + OS Patching

Completed - The scheduled maintenance has been completed.
May 20, 16:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:00 CDT

Scheduled - Production environments will be upgraded to 26.2.40.0 (R26 APR SP2) of the Solventum™ 360 Encompass™ System + OS Patching .

https://solventumhis.servicenowservices.com/kb/en/360-encompass-system-what-s-new?id=kb_article_view&sysparm_article=KB0012135

https://solventumhis.servicenowservices.com/kb/en/crs-what-s-new?id=kb_article_view&sysparm_article=KB0011867
May 19, 09:15 CDT

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

Scheduled Maintenance

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `9`, `2026` `21:00`-`23:00` CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `9`, `2026` `22:00` - Jun `10`, `2026` `00:00` CDT

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `9`, `2026` `23:00` - Jun `10`, `2026` `01:00` CDT

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `10`, `2026` `00:00`-`02:00` CDT

[ALL REGIONS] No general production maintenance scheduled Jun `24`, `2026` `17:00`-`22:00` CDT

Past Incidents

Related

Scheduled Maintenance

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 9, 2026 21:00-23:00 CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 9, 2026 22:00 - Jun 10, 2026 00:00 CDT

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 9, 2026 23:00 - Jun 10, 2026 01:00 CDT

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun 10, 2026 00:00-02:00 CDT

[ALL REGIONS] No general production maintenance scheduled Jun 24, 2026 17:00-22:00 CDT

Past Incidents

PACIFIC (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `9`, `2026` `21:00`-`23:00` CDT

MOUNTAIN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `9`, `2026` `22:00` - Jun `10`, `2026` `00:00` CDT

CENTRAL (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `9`, `2026` `23:00` - Jun `10`, `2026` `01:00` CDT

EASTERN (B) - CitC (Coding in the Cloud) PRODUCTION upgrade to 26.5.10.0 (May 2026 Feature) Jun `10`, `2026` `00:00`-`02:00` CDT

[ALL REGIONS] No general production maintenance scheduled Jun `24`, `2026` `17:00`-`22:00` CDT